Last updated: January 2026 LGPD Compliance — Law 13.709/2018 Brazilian Portuguese Version

Aa789 Privacy Policy — Data Protection

Aa789 takes your privacy seriously. This document clearly and directly explains what data we collect, how we use it, who we share it with, and what your rights are as a data subject, in accordance with the General Data Protection Law (LGPD — Law 13.709/2018).

Quick summary: aa789 only collects the data necessary to operate the platform, process your Pix payments, and meet legal obligations. Your data is never sold. You have the right to access, correct, and delete your information at any time under the LGPD. For any questions, contact 24/7 support in Portuguese.

1Introduction and Controller Identification

This Privacy Policy describes the personal data practices adopted by aa789 for all users who access or use the sports betting and online casino platform available at aa789.best, as well as on the official Android and iOS app.

For the purposes of the General Data Protection Law (LGPD — Law 13.709/2018), aa789 acts as the controller of personal data collected through its platform. The Data Protection Officer (DPO) can be reached at suporte@aa789.best, with the subject line "LGPD Request / DPO".

By registering on aa789 and using any of its services, you confirm that you have read and understood this Privacy Policy. If you disagree with any point described here, we recommend that you do not use the platform, or contact support to clarify any questions before proceeding.

This Policy should be read together with the Terms and Conditions and with the rules of Responsible Gaming of aa789. In the event of any conflict between these documents, the provision most protective of the data subject shall prevail.

2Personal Data We Collect

Aa789 collects different categories of data depending on how you interact with the platform. Below are the main types of information we process:

2.1 Data You Provide Directly

  • Registration data: full name, date of birth, CPF, email address, mobile number, and residential address;
  • Identity verification (KYC) data: copies of official documents such as RG, CNH, or passport, proof of address, and, where required, a selfie for facial confirmation;
  • Financial data: banking details linked to Pix (Pix key and financial institution), credit or debit card information used for deposits, and PicPay or Mercado Pago account details;
  • Communications: history of messages exchanged with support via live chat, email, or WhatsApp.

2.2 Automatically Collected Data

  • Usage data: pages visited, games accessed, bets placed, transaction amounts and timestamps, gaming sessions, and betting history;
  • Technical data: IP address, browser type and version, operating system, device identifiers (for app users), screen resolution, and time zone;
  • Location data: approximate location inferred from IP address, used solely for geographic eligibility verification and fraud prevention;
  • Cookies and similar technologies: as described in Section 8 of this Policy.

2.3 Third-Party Data

In specific situations, aa789 may receive data from third parties, such as:

  • Information from public databases for CPF verification and anti-money laundering (AML/PLD) compliance;
  • Data from payment providers (Pix, PicPay, Mercado Pago) required to confirm transactions;
  • Self-exclusion program information, where applicable, to comply with responsible gambling requirements.

Data minimization principle: aa789 collects only the data strictly necessary for the purposes described in this Policy. We do not collect sensitive data such as racial origin, religious beliefs, or biometric data, except where expressly required by law.

3How We Use Your Data

Personal data processed by aa789 is used exclusively for the following purposes:

Purpose Data Used
Aa789 account creation and management Full name, CPF, email, phone number, date of birth
Identity Verification (KYC) Official documents, selfie, proof of address
Processing deposits and withdrawals via Pix, boleto, and card Financial data, Pix key, banking details
Anti-money laundering (AML/PLD) CPF, transaction history, IP, KYC documents
Sports Betting and Casino Games Operation Betting history, account balance, gaming sessions
Customer support Name, email, communication history
Sending communications and promotions (with consent) Email, phone number, gaming preferences
Responsible gambling and self-exclusion Betting history, deposit limits, break requests
Compliance with legal and regulatory obligations CPF, KYC documents, transaction history
Platform improvement and performance analysis Anonymized technical data, analytics cookies

Aa789 does not use your personal data for automated decisions with significant legal effects without human review, except where strictly necessary for fraud prevention and anti-money laundering purposes — in which case you will be notified and may challenge the decision.

4Legal Basis for Data Processing

All personal data processing carried out by aa789 has a legal basis under the LGPD. The main legal bases used are:

  • Contract performance (LGPD, Art. 7, V): processing required to fulfill the contract entered into when you accept aa789's Terms and Conditions upon registration — including account creation, deposit and withdrawal processing, and bet operations;
  • Compliance with a legal obligation (LGPD, art. 7, II): processing required under applicable Brazilian law, including the Anti-Money Laundering Act (Law 9.613/1998), sports betting regulations, and the determinations of the Central Bank of Brazil;
  • Legitimate interest (LGPD, art. 7, IX): used for fraud prevention, platform security, and continuous service improvement, always respecting the rights and expectations of data subjects;
  • Consent (LGPD, art. 7, I): used exclusively to send marketing communications and promotions. You may withdraw this consent at any time via the unsubscribe link in our emails or by contacting aa789 support.

5Data Sharing with Third Parties

Aa789 does not sell, rent, or transfer your personal data to third parties for commercial purposes. Sharing occurs only in the strictly necessary situations described below:

5.1 Operational Partners

  • Payment providers: financial institutions and payment intermediaries (Pix networks, card operators, PicPay, Mercado Pago) receive only the data necessary to process your deposit and withdrawal transactions;
  • Game providers: studios such as Evolution Gaming, Pragmatic Play, and other partners receive an anonymous session identifier to enable access to live tables and casino games — never your full personal data;
  • Identity verification services (KYC): partners specializing in document verification receive copies of documents solely to confirm your identity and meet regulatory requirements;
  • Customer support channels: live chat and CRM tools receive only the communication data strictly necessary to handle your support request.

5.2 Authorities and Legal Obligations

Aa789 may share your data with Brazilian public authorities — such as the Receita Federal, Banco Central, COAF, and law enforcement — when required by law, court order, or applicable regulation. Such sharing does not require your prior consent, as provided under the LGPD.

5.3 Transfer in the Event of Restructuring

In the event of a merger, acquisition, or corporate restructuring involving aa789, your personal data may be transferred to the new entity, provided the same data protection guarantees described in this Policy are maintained. You will be notified in advance of any such change.

Your data outside Brazil: When international data processing partners receive information, aa789 contractually requires them to maintain protection standards equivalent to those of the LGPD. See Section 11 for more details on international transfers.

6Data Retention and Deletion

Aa789 retains your personal data for as long as necessary to fulfill the purposes described in this Policy or to comply with legal and regulatory obligations. General retention periods are:

  • Active account data: for as long as the account remains active on aa789;
  • Registration and KYC data: for a minimum of 5 years after account closure, as required by anti-money laundering legislation (Law 9.613/1998);
  • Financial transaction history: for a minimum of 10 years, in accordance with the Brazilian Civil Code and Central Bank regulations;
  • Betting history: for up to 5 years after account closure, for audit and regulatory compliance purposes;
  • Support communications: for up to 3 years after your last interaction, for quality management purposes and potential disputes;
  • Non-essential cookie data: for the specific duration of each cookie, as described in Section 8.

Once applicable retention periods have expired, your data is securely deleted or irreversibly anonymized, so that it is no longer possible to identify you from the remaining information.

If you request deletion of your data before the mandatory retention period expires, aa789 will block the use of that information for any purpose other than fulfilling a legal obligation, and will delete it as soon as the legal retention period ends.

7Data Security

Aa789 implements robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Key protections in place include:

  • 256-bit SSL/TLS encryption: all data transmissions between your device (phone, computer, or tablet) and aa789's servers are end-to-end encrypted;
  • Encryption of data at rest: sensitive data stored on our servers — such as financial information and identity documents — is encrypted using AES-256 standards;
  • Two-factor authentication (2FA): available to all aa789 users and strongly recommended as an extra layer of account security;
  • Access controls: aa789 staff have restricted access to personal data based on the principle of least privilege — each employee can only access the information required to perform their specific role;
  • Continuous monitoring: automated anomaly detection systems monitor access and transactions in real time to identify suspicious activity;
  • Regular security testing: aa789 conducts periodic penetration tests and security audits to identify and address vulnerabilities before they can be exploited;
  • Staff training: all aa789 staff who handle personal data receive regular training in data protection and information security best practices.

Security incident: In the event of a data breach or security incident that may affect your data, aa789 will notify the National Data Protection Authority (ANPD) and the affected individuals within 72 hours, as required by the LGPD, with details about the incident and the measures taken.

While aa789 takes all reasonable measures to protect your information, no system is completely immune to breaches. We recommend you also follow good security practices: use a strong, unique password for your account, enable 2FA, never share your credentials with anyone, and only access aa789 from devices and networks you trust.

8Cookies and Tracking Technologies

Aa789 uses cookies and similar technologies to improve your experience on the platform, ensure services work correctly, and analyze performance. Below are the types of cookies used:

Type Purpose Duration Can It Be Disabled?
Essential Keep your session active, handle authentication, ensure security, and support core platform functionality Session / up to 30 days No — required for operation
Analytics Understanding how users navigate aa789 to improve the experience — anonymized data Up to 2 years Yes — in the cookie settings
Functionality Remembering preferences such as language, configured betting limits, and recently accessed games Up to 1 year Yes — may affect your experience
Marketing Displaying relevant promotions within the platform based on your usage history Up to 90 days Yes — no impact on aa789 usage

You can manage your cookie preferences in your browser settings or through the preference panel available on aa789. Disabling essential cookies may prevent certain parts of the platform from working correctly, such as login and bet processing.

The aa789 app for Android and iOS uses technologies similar to cookies, such as device identifiers (Android ID / IDFA), for the same purposes described above. You can reset these identifiers in your phone's privacy settings.

9Your Rights as a Data Subject (LGPD)

The LGPD grants you a set of rights over your personal data processed by aa789. You may exercise any of these rights at any time, free of charge, by contacting support:

Access

Request a complete copy of all personal data processed by aa789, including the purpose, data categories, and recipients.

Correction

Request the update or correction of incomplete, inaccurate, or outdated data, such as your name, email address, or registered banking details.

Deletion

Request the deletion of your personal data processed on the basis of consent. Data retained due to a legal obligation cannot be deleted before the regulatory retention period ends.

Portability

Receive your data in a structured, machine-readable format for transfer to another service, where technically feasible.

Objection and Withdrawal of Consent

Object to certain processing or withdraw previously given consent for marketing communications at any time.

Information on Data Sharing

Know which public or private entities aa789 shares your personal data with, and under what circumstances.

To exercise any of the rights above, contact aa789's DPO at suporte@aa789.best with the subject line "LGPD Request — [request type]". aa789 will respond within up to 15 business days, as required by the LGPD.

If you are not satisfied with aa789's response, you have the right to file a complaint with the National Data Protection Authority (ANPD) through the official channels available at gov.br/anpd.

10Data Relating to Minors

Aa789 does not intentionally collect or process personal data from individuals under the age of 18. Access to the platform and all its services — Sports Betting, online casino, Live Casino, crash games, and roulette — is strictly prohibited for anyone under 18 years of age.

Registration on aa789 requires the user's CPF, which allows age verification. If aa789 determines that an account was created by a minor, all data associated with that account will be immediately deleted and the account permanently closed, with notification to the relevant authorities where applicable.

If you believe a minor has created an aa789 account using your data or someone else's, please contact support immediately so the case can be investigated and handled as a priority.

11International Data Transfer

Some of aa789's technology partners and service providers are based or host their data infrastructure outside Brazil. When this is the case, aa789 adopts the following safeguards to ensure your data remains adequately protected:

  • Standard contractual clauses requiring international partners to adopt data protection practices equivalent to those under the LGPD;
  • Transfers limited to what is strictly necessary for the specific purpose (data minimization principle);
  • Periodic assessments of the level of protection provided by recipient countries or receiving partners;
  • Preference for partners located in countries whose data protection regulations are recognized as adequate by the ANPD, where available.

Live casino game providers — such as Evolution Gaming and Pragmatic Play Live — operate studios in various countries, but receive only anonymous session identifiers from aa789, with no personally identifiable user data.

12Changes to This Privacy Policy

Aa789 may update this Privacy Policy periodically to reflect changes in its services, applicable law, or data processing practices. Any update will be communicated to registered users by email or via an in-platform notification at least 15 days before the changes take effect.

The date of the most recent update is always shown at the top of this page. We recommend reviewing this document periodically. Continued use of aa789 after any changes are published constitutes acceptance of the updated terms. If you do not agree with the changes, you should close your account before they take effect.

Previous versions of this Policy are available upon request from aa789 support, by emailing suporte@aa789.best.

13Contact, DPO, and Privacy Channel

To exercise your data subject rights, get clarification on this Policy, or report any privacy concern related to aa789, please reach out through the channels below:

  • Email (DPO / LGPD): suporte@aa789.best — use "LGPD Request" as the subject line;
  • Live chat: available directly on the aa789 platform, 24 hours a day, 7 days a week, with support in Portuguese;
  • WhatsApp: Portuguese-language support with no long wait times, available for urgent privacy matters.

The response time for LGPD-related requests is up to 15 business days from the date the request is received. For complex cases requiring more in-depth review, aa789 will notify the requester of the estimated response time within the first 5 business days.

This Privacy Policy was last updated on January 2026. The current version is always available at aa789.best/privacy-policy. For any questions, reach our support team in Portuguese, available 24 hours a day.

Privacy in Practice — What aa789 Guarantees

Six concrete data protection commitments for Brazilian users

256-bit SSL Encryption on Everything

Every interaction between your phone or computer and aa789's servers is protected by end-to-end encryption. Your login credentials, financial information, and betting history are always transmitted in encrypted form — no one can intercept or read that data along the way.

Your Data Is Never Sold

Aa789 does not sell, rent, or share its user base with third parties for commercial purposes. Your data is used solely to operate the platform, process your Pix payments, and meet legal obligations — nothing more, no exceptions.

Full LGPD Compliance

Aa789 operates in full compliance with the General Data Protection Law (Lei 13.709/2018) and has a dedicated Data Protection Officer (DPO). All requests for data access, correction, or deletion receive a formal response within 15 business days.

Full Control in Your Hands

You decide what aa789 does with your data. You can withdraw your marketing consent at any time, request the deletion of your account and all associated data, or request a full copy of everything the platform holds about you — all at no cost and with no red tape.

Secure Payments via Pix

Deposits and withdrawals via Pix, boleto, card, PicPay, and Mercado Pago are processed using bank-grade security protocols. aa789 never stores full credit card numbers — we use tokenization provided by payment processors to ensure every transaction is secure.

Incident Notification

If a security incident affects your data, aa789 will notify the ANPD and impacted users within 72 hours, as required by the LGPD. You will receive clear information about what happened, which data was affected, and what measures were taken.

Privacy Questions at aa789

Frequently asked questions about data protection and LGPD on the platform

You can request a full copy of your personal data by emailing suporte@aa789.best with the subject line "LGPD Request — Data Access". Please include your full name, CPF, and the email address registered on the platform. aa789 will respond within 15 business days with a detailed report of all information processed, including the purpose, data categories, and recipients with whom it was shared.

Yes. You may request account closure and deletion of your personal data at any time by contacting support via live chat, WhatsApp, or email. aa789 will immediately delete any data processed on the basis of your consent. Data retained due to legal obligation — such as financial transaction history and KYC documents — will be restricted from any use beyond legal compliance and deleted once the applicable regulatory period has ended (between 5 and 10 years, depending on the data type). You will be informed about which data is retained and for how long.

aa789 uses automated systems primarily for fraud prevention and anti-money laundering purposes — functions that require real-time analysis of behavioral patterns. Significant decisions, such as permanently blocking an account or withholding funds, are always reviewed by a human analyst before being carried out. If you disagree with a decision made about your account, you can request a review through support, and aa789 will ensure a reassessment with human involvement.

You can unsubscribe from marketing communications at any time in three ways: by clicking the "Unsubscribe" link in the footer of any aa789 email; by going to the notification settings in your platform account; or by contacting support via live chat, WhatsApp, or email at suporte@aa789.best. Withdrawing your marketing consent does not affect essential account communications, such as transaction confirmations and security notifications.

aa789 stores the Pix key linked to your account for processing future withdrawals, in accordance with your authorization at the time of registering the payment method. Credit card data is never stored in full — we use tokenization provided by payment processors, so aa789 never has access to your complete card number. Transaction information (amount, date, payment method) is retained for the regulatory period required by Brazilian financial legislation.

No, not directly. Live casino game providers such as Evolution Gaming and Pragmatic Play Live receive only an anonymous session identifier generated by aa789 to ensure the game functions correctly. Your personally identifiable data — name, CPF, email address, financial details — is never transmitted to the game studios. Live casino providers operate as sub-processors, subject to contractual agreements that require compliance with international data protection standards.

Why Privacy at aa789 Is Different

When you join an online betting platform for the first time, one of the first questions that comes to mind is: what are they going to do with my data? It is a fair question — especially in a world where so many companies collect everything they can, use it for purposes users never imagined, and rarely explain what happens to that information. At aa789, the answer is straightforward: your data exists to make the platform work for you — and nothing more.

Aa789 was built for Brazil, and that means respecting the reality of Brazilian users — including the new legal framework established by the General Data Protection Law. The LGPD is not just a legal obligation that aa789 complies with because it has to — it is a standard the platform embraces because it believes transparency and privacy are essential to a healthy relationship with its users.

When you register with aa789, your name, CPF, email address, and phone number are used to securely create your account, verify that you are at least 18 years old, and ensure that no one else is using your CPF to open an account in your name. The identity verification process (KYC) — where you submit a document such as an RG or CNH — exists to protect you just as much as it exists to meet Brazilian anti-money laundering regulatory requirements. No submitted document is made available to more people than necessary within the aa789 team, and all files are encrypted at rest.

Financial data — your Pix key for withdrawals, credit card details for deposits — is handled with extra layers of protection. Full card numbers are never stored at aa789: the platform uses tokenization, meaning the payment processor retains the sensitive data and aa789 receives only a representative token. When you request a withdrawal via Pix to Nubank, Itaú, Bradesco, or any other bank, the transaction is processed directly through the Banco Central's Pix system — aa789 only initiates the payment instruction and has no access to your bank account.

A common concern is whether the bets you place, the Live Casino games you access, and the crash games you play are recorded anywhere. They are — and this is necessary for the platform to work correctly, for aa789 to pay out the right winnings, for cashback and bonuses to be calculated properly, and for responsible gaming tools — such as deposit limits and session alerts — to work in a personalized way for you. This history is protected the same way your personal data is, and you can request full access to it at any time.

Aa789 is also transparent about cookies. The website and app use essential cookies to keep your session active and ensure login security. Analytics cookies — which help improve the browsing experience and identify areas where the platform can be enhanced — can be disabled in your browser settings or in aa789's own cookie preferences. Marketing cookies are optional and are turned off by default for new users.

Aa789 has a dedicated Data Protection Officer (DPO) responsible for ensuring that all platform practices align with the LGPD. Any request related to data subject rights — access, correction, deletion, or portability — is handled directly by this officer, with a formal response within up to 15 business days. This is not a formality: it is a genuine commitment to every Brazilian user who entrusts aa789 with their personal and financial information.

If you ever have questions about how your data is handled at aa789, don't wait — Portuguese-language support is available 24 hours a day via live chat, WhatsApp, or email. The team is trained to explain privacy practices clearly, without complex legal jargon. Privacy doesn't have to be a document no one understands: at aa789, it's an open conversation.

aa789 — LGPD Compliance and Data Security

256-bit SSL encryption, full compliance with Law 13,709/2018, a dedicated DPO, and 24/7 Portuguese-language support. See the Terms and Conditions or visit the Responsible Gaming for tools that let you manage your activity on the platform.

Your Privacy Is Protected at aa789

Sign up now with the confidence that your data is handled responsibly. Deposit via Pix from R$ 10.00, bet on the Brasileirão, or join a live casino table — all backed by LGPD guarantees.

LGPD-protected data · 256-bit SSL · Pix in up to 5 minutes · 24/7 support in Portuguese · Prohibited for users under 18

Responsible Gaming

Betting is entertainment. aa789 offers self-exclusion, deposit limits, and session alerts to keep you in control at all times. If you need support, visit our Responsible Gaming or chat with support now.

Prohibited for users under 18.

Terms and Conditions

Read the full terms of use for the aa789 platform, including betting rules, Pix payments, bonuses, and account closure. Full transparency for the Brazilian player.

View full Terms and Conditions →
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