Aa789 Terms and Conditions — Betting Platform

1Acceptance of Terms

By accessing, registering for, or using any service offered by aa789 — whether through the website, the Android or iOS app, or any other channel made available by the platform — you confirm that you have read, understood, and fully agreed to these Terms and Conditions, as well as the Privacy Policy, the rules of Responsible Gambling and other documents that form part of aa789's regulatory framework.

If you disagree with any provision in this document, you must immediately stop using the platform and close your account. aa789 reserves the right to update these Terms at any time, with prior notice to registered users via email or an on-platform notification. Continued use of the services after changes are published constitutes automatic acceptance of the updated terms.

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil, in particular the Consumer Protection Code (Lei 8.078/1990), the General Data Protection Law (Lei 13.709/2018), and the legislation specifically governing fixed-odds betting in Brazil.

2Eligibility & Registration

To create an account on aa789 and use its services, the user must meet all of the following requirements:

• Be at least 18 years of age at the time of registration;
• Be a resident of Brazil or be legally authorized to access online betting platforms in Brazil;
• Hold a valid CPF issued by the Receita Federal do Brasil;
• Not be enrolled in any self-exclusion program for betting, including SEAE/MF or equivalent systems;
• Not be an employee, service provider, or immediate family member of aa789 staff or its game provider partners.

The user is solely responsible for the accuracy and truthfulness of the information provided at registration. aa789 may request supporting documentation at any time as part of the Identity Verification process (KYC — Know Your Customer), in accordance with Brazilian regulatory requirements. Failure to comply with verification requests may result in account suspension or closure.

Only one account per CPF is permitted. Creating multiple accounts constitutes a violation of these Terms and may result in the cancellation of all accounts involved, with potential loss of balances and bonuses.

3User Account

3.1 Account Creation and Security

By creating your account at aa789, you are responsible for keeping your login credentials confidential — including your email, password, and any two-factor authentication method you have enabled. aa789 strongly recommends using unique, complex passwords and activating two-factor authentication (2FA) for added account security.

You are solely responsible for all activity carried out through your account. If you suspect unauthorized access, you must notify aa789 immediately through our support team, available 24 hours a day in Portuguese. aa789 is not liable for any losses resulting from the sharing of login credentials with third parties.

3.2 Account Information

Users must keep their account details up to date, including email address, phone number, and banking information linked to Pix or other payment methods. Outdated or incorrect information may prevent withdrawals and promotions from being processed.

3.3 Balance and Transactions

Account balances on aa789 are denominated exclusively in BRL (R$). aa789 does not offer credit or loans of any kind. The available balance in an account consists solely of deposits made by the user and winnings from duly settled bets and games.

4Deposits and Withdrawals

4.1 Accepted Payment Methods

Aa789 accepts Brazilian payment methods only. The available options for deposits and withdrawals are:

• Pix: preferred method, available 24 hours a day, 7 days a week;
• Bank slip (Boleto): reimbursement within up to 2 business days;
• Credit and debit card: Visa and Mastercard issued in Brazil;
• PicPay: instant deposits via the app;
• Mercado Pago: deposits and withdrawals via digital wallet;
• TED Transfer: for all major Brazilian banks (Nubank, Itaú, Bradesco, Banco do Brasil, Caixa, Inter, C6 Bank, and others).

4.2 Deposit Limits

The minimum deposit amount at aa789 is R$ 10.00. There is no general maximum limit, though aa789 may apply individual limits based on risk analysis and regulatory compliance. Pix deposits are credited instantly. Boleto bancário deposits may take up to 2 business days to clear.

4.3 Withdrawals

The minimum withdrawal amount is R$ 20.00. Pix withdrawals are processed within 5 minutes of the request, available 24 hours a day including weekends and national holidays. aa789 may require identity verification (KYC) before approving a first withdrawal or withdrawals of higher amounts, in accordance with regulatory requirements.

Withdrawals must be made to the same method and account used for the deposit, as a security measure and to prevent money laundering. aa789 reserves the right to perform additional checks on withdrawals deemed atypical and may request documentation proving the source of funds.

5Betting Rules

5.1 Coverage and Markets

Aa789 offers Sports Betting across more than 40 leagues and competitions, with a strong focus on Brazilian football — Brasileirão Série A and B, Copa do Brasil, CONMEBOL Libertadores, CONMEBOL Sul-Americana, and World Cup Qualifiers. All bets are fixed-odds, meaning the odd confirmed at the time the bet is placed determines the potential return, regardless of any subsequent fluctuations.

5.2 Bet Confirmation and Validity

A bet is only considered valid once confirmed on screen and the corresponding amount has been deducted from the account balance. Bets placed after an event has started (pre-match) or outside the live betting window set by aa789 may be cancelled without prior notice.

Aa789 reserves the right to cancel or revise bets placed based on incorrect odds resulting from technical or human error. In such cases, the full stake is returned to the user's balance.

5.3 Results and Payouts

Official results used to settle bets are those published by the organizing bodies of each competition — CBF, CONMEBOL, UEFA, and others. In the event of a match suspension, aa789 will follow the rules established for each sport and market, which are available in the platform's help center.

5.4 Live Betting & Cash Out

Live betting is subject to broadcast delays and rapid odds changes. aa789 may temporarily suspend live markets without prior notice. The cash out feature — which allows you to settle a bet before the final result — is available on select markets and events, as indicated in the interface. The cash out value is calculated in real time and may be lower, equal to, or higher than the original stake, depending on the current state of the event.

6Bonuses & Promotions

Aa789 regularly offers welcome bonuses, free bets, odds boosts, casino cashback, and other promotions. Each promotion has its own specific terms and conditions published on the offer itself, including expiration dates, minimum deposit requirements, rollover (wagering requirements), and restrictions by game type or competition.

• Bonuses cannot be withdrawn directly — they must meet the established rollover requirement;
• Cancelled, voided, or bets with odds below 1.50 generally do not count toward meeting the rollover;
• Participation in promotions is limited to one per user (per CPF, phone number, and IP address);
• Aa789 reserves the right to cancel bonuses granted in error or obtained through abuse of promotional rules;
• Bonuses expire on the date stated in the promotion's terms and are not reactivated after expiry.

Using multiple accounts, a VPN, or any other method to circumvent promotional restrictions is a violation of these Terms and may result in the cancellation of all bonuses and the closure of the account.

7Casino & Games

The casino games available on aa789 — including slots, roulette, blackjack, baccarat, crash games such as Aviator and JetX, and Live Casino tables — are provided by internationally licensed suppliers such as Evolution Gaming, Pragmatic Play, Playtech, NetEnt, and other certified partners. Each game has its own RTP (Return to Player) published by the provider, available in the game information section on the platform.

Live Casino tables feature real dealers streamed in high definition. Results are determined in real time, with no RNG (random number generator) algorithm interference during live play phases. Partner studios are audited by independent bodies such as eCOGRA and GLI.

8Responsible Gambling

Aa789 is committed to responsible gambling and offers the following tools to help users stay in control of their activity on the platform:

• Deposit limits: configurable on a daily, weekly, or monthly basis by the user in their account settings;
• Betting limits: limits on the maximum amount wagered per period;
• Session alerts: session time notifications when the user reaches their defined session limit;
• Temporary self-exclusion: voluntary break of 24 hours, 7 days, 30 days, or 90 days;
• Permanent self-exclusion: permanent account closure, with no possibility of reinstatement.

To access these tools or learn more about responsible gambling, visit the Responsible Gambling from aa789. Our support team is also available 24 hours a day in Portuguese to assist users who need help or wish to discuss self-exclusion options.

Aa789 strictly prohibits access to and use of its services by anyone under 18 years of age. Registration includes CPF verification to confirm legal age. The platform may request additional documentation at any time to verify a user's age.

9Privacy and Data Protection

Aa789 processes all users' personal data in accordance with the General Data Protection Law (LGPD — Lei 13.709/2018). The data collected is used exclusively for:

• User account creation, management, and verification;
• Processing deposits and withdrawals;
• Anti-money laundering and fraud prevention (KYC/AML);
• Communications regarding bets, promotions, and platform updates;
• Compliance with regulatory and legal obligations.

All data transmissions between the user and aa789 are protected by 256-bit SSL encryption. Personal data is never sold, transferred, or shared with third parties without the user's explicit consent, except where required by law or court order. Users have the right to access, correct, port, or request deletion of their personal data at any time.

For complete information on how aa789 collects, processes, and protects your data, please refer to our Privacy Policy.

10Prohibited Conduct

The following conduct is expressly prohibited on aa789:

• Creating more than one account per CPF or registering using another person's details;
• Using bots, automated scripts, or any unauthorized software to interact with the platform;
• Intentionally exploiting bugs, technical glitches, or odds errors to gain an unfair advantage;
• Placing coordinated bets with other users to manipulate outcomes or exploit promotions (abusive "arbing" or "bonus hunting" in breach of the rules);
• Attempting to launder money or use aa789 for any unlawful activity;
• Threatening, harassing, or intimidating members of the support team or other users;
• Using a VPN or proxy servers to bypass geographic or promotional restrictions;
• Filing chargebacks on credit cards after using funds already deposited on the platform.

Aa789 continuously monitors for suspicious activity. Any confirmed prohibited conduct may result in immediate account suspension, cancellation of bonus balances, and withholding of funds for investigation, without prejudice to any applicable legal measures.

11Account Closure & Suspension

Users may request the voluntary closure of their account at any time through aa789's support team. Once closed, any available balance (excluding non-withdrawable bonuses) will be returned via a Pix withdrawal to the account registered on the platform.

Aa789 reserves the right to unilaterally suspend or close any account in the following situations:

• Violation of any provision of these Terms and Conditions;
• Suspected fraud, money laundering, or illicit activity;
• Providing false information or fraudulent documents;
• Refusal to cooperate with the identity verification (KYC) process;
• Discovery that the user is under 18 years of age;
• Compliance with a court order or directive issued by a competent Brazilian authority.

In cases of account closure due to a Terms violation, aa789 may hold the available balance for investigation for as long as necessary to review the matter, in accordance with applicable Brazilian law.

12Limitation of Liability

Aa789 will make every reasonable effort to keep the platform available and fully operational 24 hours a day. However, it does not guarantee uninterrupted availability and accepts no liability for:

• Temporary outages due to scheduled or emergency maintenance;
• Internet connection failures on the user's end;
• Losses resulting from the use of compromised devices or unsecured networks;
• Odds fluctuations caused by unforeseen external events;
• Sporting decisions by organizing bodies that affect the outcome of bets.

Aa789's total liability to any user shall not, under any circumstances, exceed the total amount deposited by that user in the last 12 months. This limitation does not apply in cases of willful misconduct or gross negligence by aa789, as defined by the Brazilian Civil Code.

13Governing Law and Jurisdiction

These Terms and Conditions are governed exclusively by the laws of the Federative Republic of Brazil, with particular reference to:

• Consumer Protection Code — Lei 8.078/1990;
• General Data Protection Law — Lei 13.709/2018 (LGPD);
• Marco Civil da Internet — Law 12.965/2014;
• Fixed-odds sports betting regulatory legislation in Brazil.

The courts of the user's place of domicile in Brazil shall have jurisdiction to settle any disputes arising from these Terms, without prejudice to the consumer's right to seek recourse through Procon or other competent consumer protection bodies.

Before taking any legal action, users must contact aa789's support team to attempt an amicable resolution. aa789 commits to formally responding to any complaint within 5 business days.

14Contact and Support

For any questions about these Terms and Conditions or about using aa789, please contact our support team:

• Live chat: available directly on the platform, 24 hours a day, 7 days a week;
• WhatsApp: Portuguese-language support with no long wait times;
• Email: suporte@aa789.best — response within 24 business hours.

For matters related to privacy and personal data protection, users may contact aa789's data protection officer (DPO) at the same email address, with the subject line "LGPD Request".